Pick an organization that you are most familiar with. It could be the organization you are currently working for or have worked with recently, your own business, your family business, your friend’s business, or a business you are very familiar with in any other way. Reflect on the following questions:
What is the purpose of the organization? What are the products/services of this organization?
Describe the operations function in this organization. What are the responsibilities of this function? What activities take place in this function?
What is the importance of the operations function? What would be the consequences of eliminating Operations from the organization? Can Operations be completely eliminated from an organization?